Our products have been carefully crafted to ensure your complete satisfaction.
However, if you change your mind, you have 15 days from receipt of your products to return them and request a refund.

Please note: You must provide us with the tracking number and proof of postage.

We only refund products whose package has not been opened.

However, return shipping costs are your responsibility.

To arrange a return, contact us directly at contact@b2bcanna.com

If you have still not received your CBD within three weeks of dispatch, we undertake to issue you a refund.

We will also refund the cost of the Chronopost service if you have still not received your CBD within three days of dispatch.

Please note: Once the tracking information for your order indicates that it has been delivered to you, we are unable to issue a refund.

If this occurs, we invite you to file a claim with the carrier, as we do systematically, so that a thorough investigation can be carried out.