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  • Free delivery on orders over €500

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    Only 30,00€ more and delivery is free!

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    Frequently Asked Questions

    This FAQ answers your questions about our wholesale CBD products (flowers, resins, oils, extracts), our B2B pricing terms, our products’ compliance with European regulations, delivery times, and our private-label services.

    Who can buy from B2BCANNA? keyboard_arrow_down
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    B2BCANNA is exclusively for professional customers (wholesalers, resellers, distributors) in the CBD and legal cannabis sector.
    To place an order, you must have an approved professional account

    How do I create a business account? keyboard_arrow_down
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    Click Create an account
    → Enter your business details
    → Our team will approve your account as soon as possible (within 24 business hours)

    Once approved, you will be able to access B2B prices and place orders.

    What are the delivery times? keyboard_arrow_down
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    For France:Standard delivery times are 24 to 48 business hours within Europe

    For Europe:Standard delivery times are 2 to 7 business days within Europe

    Orders are shipped after payment confirmation.

    For large orders or express deliveries, contact our sales team by clicking here

    Are your products compliant with the law? keyboard_arrow_down
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    Yes. All our products comply with European and local legislation on CBD and legal cannabis:

    - THC < 0.3 %
    - Compliant with food safety standards
    - Certificates of analysis available on request or by clicking right here

    Do you provide invoices and accounting documents? keyboard_arrow_down
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    Yes. After each order is confirmed and paid for, an electronic invoice is automatically sent by email.
    You can also access all your invoices from your customer account.

    What are the benefits of wholesale orders? keyboard_arrow_down
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    As a professional, you can benefit from volume discounts, competitive prices and access to large quantities, making it ideal for optimizing your margins and expanding your inventory.

    How can I track my order? keyboard_arrow_down
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    After your order is confirmed, you will receive email notifications with tracking information until delivery. This allows you to follow its progress at every stage.

    What should I do if I receive an incorrect or damaged product? keyboard_arrow_down
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    We take all complaints seriously. If a product arrives damaged or does not match your order, please contact us immediately with a description and, if possible, photos. Our team will help you resolve the issue.

    Contact us by clicking right here!

    Do you ship internationally? keyboard_arrow_down
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    B2BCANNA is designed to serve professional customers in France and beyond. Depending on local regulations and product legality, we adapt our offers and delivery options for different business markets.

    How can you contact us? keyboard_arrow_down
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    You can reach our B2BCANNA team in several ways for any questions, assistance with orders, or product information:

    By email: contact@b2bcanna.com

    By phone: +33 1 76 21 79 22

    Via the contact form: available on our website by clicking right here

    Our team is committed to responding promptly to all your requests and supporting you with your orders and business needs.

    Do you offer white-label or custom solutions? keyboard_arrow_down
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    Yes, B2BCANNA offers white-label and custom solutions tailored to your business needs.
    You can create your own products under your brand, with packaging and formats customized to your requirements.

    For more information and to discuss the available options, please contact our sales team, who will assist you with your project.

    What types of professionals work with B2BCANNA? keyboard_arrow_down
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    We work with a range of players in the CBD market:

    - Specialist CBD shops
    - CBD wholesalers
    - CBD distributors
    - CBD brands
    - Online CBD resellers
    - Businesses in the wellness sector

    Our offer is exclusively for business customers.

    Click here to request a professional account

    Do you offer CBD flowers wholesale for professionals? keyboard_arrow_down
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    Yes, B2BCANNA offers CBD flowers wholesale for professionals, available in a range of formats and quality grades.

    Our flowers are carefully selected to ensure consistent quality, full traceability and compliance with current European legislation.

    B2B customers can order in bulk and benefit from pricing tailored to retailers and distributors.

    Discover our CBD flowers by clicking here

    Do you offer CBD resins wholesale to professionals? keyboard_arrow_down
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    Yes, B2BCANNA offers CBD resins at wholesale for professionals, available in a range of formats, textures and quality grades.

    Our resins are carefully selected to ensure consistent quality, full traceability and compliance with current European legislation.

    B2B customers can order in bulk and benefit from pricing tailored to resellers, distributors and specialist shops.

    Discover our CBD resins by clicking here

    What is the difference between full-spectrum CBD, broad-spectrum CBD, and CBD isolate? keyboard_arrow_down
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    Full spectrum contains all the plant’s natural cannabinoids (including traces of THC below 0.3%), broad spectrum retains all compounds except THC, and isolate is over 99% pure CBD. The choice depends on your customers’ target market and your country’s legislation.

    Do you offer CBD extracts and distillate at wholesale prices? keyboard_arrow_down
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    Yes, B2BCANNA also offers bulk CBD extracts and distillates for manufacturers and brands looking to formulate their own products. Available in different formats and purities. Click here to discover them.

    Have a question that isn’t covered? Contact our sales team directly.