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    Cookie Policy

    At B2BCANNA, we use cookies to ensure our website functions properly, improve your browsing experience and better understand how our services are used.
    This page explains which types of cookies are used, why we use them and how you can manage them.

    What is a cookie?

    A cookie is a small text file stored on your computer, tablet or smartphone when you visit a website.
    Cookies can help identify your device, remember certain information and improve your browsing experience on future visits.

    The cookies used on the B2BCANNA website do not provide access to your sensitive personal data and do not contain information such as your password or bank details.

    Why do we use cookies?

    We use cookies to:

    - Ensure the technical operation of the site
    - Enable the management of customer accounts and orders
    - Measure traffic and improve site performance
    - Provide tailored content and communications
    - Secure transactions and account access

    Categories of cookies used

    1. Cookies necessary for the website to function

    These cookies are essential for the website to function properly.
    They enable key features such as signing in to your customer account, managing your cart and placing orders.

    As our website is hosted on the Shopify platform, certain cookies are automatically installed to ensure:

    - User session management
    - Website security
    - Order management
    - Preference storage
    - Proper functioning of the cart

    Without these cookies, some parts of the website may not function properly.

    2. Audience measurement and analytics cookies

    To improve our website and better understand how it is used, we may use analytics tools such as Google Analytics.

    These cookies collect anonymous information, for example:

    - Number of visitors
    - Pages viewed
    - Browsing duration
    - Traffic sources

    This data helps us improve the user experience and website performance.

    3. Cookies related to communications and marketing

    We may use email marketing and communication services, including Omnisend, to send newsletters, commercial information, or messages related to your business account.

    These cookies may be used to:

    - Remember your newsletter subscription
    - Personalize communications
    - Measure the effectiveness of email campaigns
    - Automate marketing

    These cookies are used only in compliance with applicable regulations.

    Third-party cookies

    Some cookies may be placed by external services used on our website, including:

    - Shopify (website hosting and operation)
    - Google Analytics (analytics)
    - Omnisend (email and marketing)

    These services apply their own privacy policies.

    Cookie Management

    You can accept, reject or delete cookies at any time by changing your internet browser settings.

    Most browsers allow you to:

    - Block all cookies
    - Block only certain cookies
    - Delete existing cookies

    Please note: blocking certain cookies may prevent the site from functioning properly.

    To change your settings, consult your browser’s help section:

    - Google Chrome
    - Mozilla Firefox
    - Safari
    - Microsoft Edge
    ...

    You can also manage your preferences via the consent banner displayed during your first visit to our site.

    A problem with cookies?

    Are you experiencing an issue with cookies or privacy settings? Our team is available to assist you and answer your questions.
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